Web Site Design and Maintenance

 
Web Site Design and Maintenance

Need Help?
877.533.6300
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CALL US:
1.877.533.6300

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FAQ's
Frequently Asked Questions


 
What operating systems do you support?
Platforms currently supported are Windows 98, 2000, NT, XP and Mac OS X – Jaguar.

Can I add and delete pages?
Yes. That is one of the most simple and powerful features of Freedom. You simply click the “Add Page” or “Delete Page” and Freedom will automatically update the navigation on all pages. We also have a drag and drop page-reordering system.

Can I attach images?
Yes. By default, images are automatically resized and optimized to fit within the content area of your web design. 

Can I attach documents?
Yes. We recommend that our clients use PDF, but we also support the following file extensions: .TXT, .RTF, .DOC.

Can I link to other web pages or other web sites?
Yes. We have a point-and-click system for linking to pages within your own web site or you can simply copy and paste the URL of your favorite web site into our text editors.

Do I have to host my site with you?
No. We do offer hosting services, but you can host on any server with an FTP or SFTP account.

What if I no longer want to use your service?
Once on your web server, your web site exists in a static HMTL format, not dynamically delivered from a database. This means the web site is very search engine friendly and you can walk away from our service with a web site that can be updated in your favorite HTML editor, such as Front Page® or Dreamweaver®.

Is Freedom a web-based CMS?
No. Freedom is a Client-Side Application, not a Web-Based Application. This means you get the best of both worlds. You get the advantages of an easy-to-use interface plus centralized administration and control.

How much control do I have over the template?
Control over the template is given during the design phase. After it is in the system, users are blocked from making changes to the template to insure consistency and professionalism. We are working on a Developer version that will allow developers to make changes to the web site template, CSS, navigation and more.

How often is the Freedom software updated?
Somewhere between 3 to 6 months.

How do I get the most current release of the software?
Freedom automatically detects whether you are using the most current version. If you aren’t, it will automatically upgrade the software for you.

Can I install Freedom on multiple computers?
Yes. A Freedom Service Representative can issue you as many accounts as you would like for an additional low monthly fee.

Can I allow multiple people to have access to the web site maintenance system?
Yes. Freedom is highly configurable. We have a number of base maintenance plans to suit about 90% of client maintenance needs. If we don’t have a plan that suits your needs, we can usually create a custom package that will.

Do you offer secure FTP?
Yes. Addressing security needs has been a focus since the beginning.
 
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Web Site Design and Maintenance
    Email: contact@gotoDNA.com     Need help? 877.533.6300
Web Site Design and Maintenance Web Site Design and Maintenance